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Frequently Asked Questions

Everything You Need to Know

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General
What is the Belt Guard product range?
The Belt Guard range is a family of conveyor belt monitoring and protection instruments manufactured by Beltscan Systems. The range covers three categories: Rip Detection, Condition Monitoring, and Cover Thickness measurement — providing a holistic asset management solution for steel cord, fabric and PVC conveyor belting.
Who has previously purchased Belt Guard products?
Belt Guard systems are installed, or have been used for belt surveys, at 46 locations across six continents, representing 98 installations — in mining, ports, steel, power generation and bulk materials handling. Customer names are withheld; reference sites can be discussed under NDA.
Where are Belt Guard products deployed?
Belt Guard products are deployed across Australia, New Zealand, Indonesia, Korea, South America (Chile, Brazil, Argentina), North America (USA, Canada, Mexico), Europe (UK, Germany, Scandinavia, Spain, Bulgaria), Africa (South Africa, Namibia, Gabon), and the Middle East.
Which countries do you ship to?
Beltscan Systems ships globally. We have official agents covering Canada/Northern USA (KATAK), Africa/Europe/Middle East (Stark Vulcanising Products) and South Korea (AST International), with direct support available for all other regions from our headquarters in Queensland, Australia.
Technology & Products
Do Belt Guard products require sensor loops in the belt?
No. Belt Guard products do not require sensor loops or antennae embedded in the belt. The Belt Scanner MF uses non-contact electromagnetic scanning and the BG5k uses non-contact belt dimension monitoring — neither requires any belt modification.
Are Belt Guard products belt brand independent?
Yes. Belt Guard products are completely belt manufacturer agnostic. They work with any brand of steel cord, fabric or PVC belting (depending on the product), which means you are not locked into a specific belt supplier.
What is Disastrous Event Detection (DED)?
DED is a feature of the Belt Scanner MF (Fixed) that provides automated belt stop protection. The number of damaged cords at any belt cross-section is compared against a site-defined threshold; if that threshold is exceeded, a HALT command is issued and the HALT relay is toggled, wired into the site SCADA environment to stop the conveyor. DED requires belt synchronisation and is not active while the system is unsynchronised. It is not available on the Portable system.
What is Programmed Parking?
Programmed Parking is a feature of the Belt Scanner MF (Fixed) that automatically positions a flagged section of belt at a designated maintenance location. Instead of manually inching the belt, the system calculates belt distance and stops it precisely where maintenance access is available.
Can Belt Guard systems integrate with our existing SCADA?
Yes. Belt Guard systems support integration with existing SCADA and PLC environments. The BG5k and Belt Scanner MF communicate via Modbus TCP. Contact Beltscan for specific integration requirements.
Installation & Support
How long does installation take?
Installation times vary by product: the BG5k typically installs and commissions in 1 day, and the Belt Scanner MF Fixed typically takes 1–2 days including commissioning. A conveyor shutdown is required to fit the mounts and frames; scanning afterwards is done with the belt running.
Do I need specialist personnel for installation?
No. All Belt Guard systems are installed by local site personnel using our detailed wiring and mounting documentation, with Beltscan support provided remotely. Commissioning and training are carried out remotely as part of that support.
What maintenance is required?
Belt Guard products require low maintenance. All systems benefit from periodic washdown to prevent product build-up. The BG5k features automatic buildup detection that reports blocked probes automatically. The Belt Scanner MF has no user-serviceable internal components.
How do I get a quote?
You can request a quote through our contact page, email us at info@beltscan.com, or call +61 7 5532 0100. We provide free initial conveyor assessments and custom ROI modelling for your operation.
What do Belt Guard systems cost?
Indicative pricing is available to registered customers and partners — sign in through the client portal to view it, or tell us about your conveyor and we’ll quote a configured system. Final pricing varies with belt width, configuration and destination.